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Worked with a premier ski resort company to address the increasing overwhelm facing their most strategically significant functional area. Elicited from various stakeholders the implicit strategy for the company; developed a one-page, comprehensive “map” of the division’s strategic dynamic relative to the company’s overall strategy. Used this as the basis of a team event to integrate and refocus the team on their strategic priorities. Eventually used this process to define specific, measurable team and individual metrics for the division as a whole and designed the accompanying real-time strategic reporting/management system. |