Causing deep, lasting impact requires a fundamentally different perspective...... based in fundamentally different assumptions – about organizations and about people. Our assumptions emerged over the years from our work with leaders, teams and organizations across industries and across cultures.
About organizations, we learned that there is a simple, straightforward structure for causing results – for changing reality:
- Agreeing about reality. We each have a perspective – but it's only by rigorously validating and integrating these views – each valid in some way – that we come to fully see reality.
- Understanding what causes that reality. Reality has a structure – cause and effect – that both explains the past and anticipates the future – that can guide effective decision making.
- Deciding about how to respond to reality. Understanding causality is a powerful beginning – but only by rigorously translating that understanding into action can we intervene to move reality in the right direction.
- Knowing how to make the changes required to shift reality. Reliably and predictably shifting reality calls for both structural (organizational) and behavioral (individual) change – change that must be designed, sequenced and paced to match the reality of the challenge, the organization and its environment.
- Doing all of this sustainably. Only when these changes become organizational and individual habits will you achieve sustainability – institutionalizing the ability to continually perceive, think and act in alignment with the reality you are committed to causing.
- Want to do the right thing – and, in complex systems, that's not always straightforward.
- Want to live lives of meaning and belonging – and we're all trying to relearn how to do that
- Need to be challenged and to learn – and need the two to be closely coupled
- Are designed to collaborate and succeed – we've just been systematically taught not to
- Value being led – and are tired of being misled